You can create a "Employment certificate," which is required when applying for a licensed day care center, etc., according to the format of each local government. You can also create your company's own certificate.
You fill in the required information and make your request. Then you download (or receive by mail) the completed certificate after it is approved by HR, etc.
If an employee wishes to requests a certificate, please follow the steps below.
*Depending on your company's settings, the employee may not create the certificate, but HR may create it on his/her behalf.
Request a Certificate of Employment
How to request
To create an employment certificate by the municipality
To create company's own certificates (e.g., Employment certificate)
No employment certificate by the municipality
■Enter comment
■Delete Request
How to download completed certificates
Request a Certificate of Employment
① Click on Employees [My requests].
② All requests that can be created will be displayed.
Click "Employment certificate request."
How to request
To create an employment certificate by the municipality
You create a municipal employment certificate which is uploaded to the Myna portal.
① Click "Search for a city’s form."
Note: If the company's own certificate form is not registered, only "Search for a city’s form" will be displayed.
② Select the prefecture you wish to create.
③ Select the city/town/village to create.
④ For municipalities whose forms are registered in Workcloud via Myna portal API, the form name will be displayed.
Click "Request form."
⑤ Enter the required information.
⑥ Click "Submit request."
⑦ Waiting for HR approval..., a message will appear.
Note: If you wish to cancel your request, click "Cancel request" at the bottom.
You can cancel the request even after it has been approved by the company admin, but you will not be able to cancel it once the certificate preparation has started and the status "In progress" is displayed.
To create company's own certificates (e.g., Employment certificate)
A company's own certificate (e.g., employment certificate), which is not issued by the municipality, can be used if a template form has been prepared in advance. If available, they will be displayed after clicking "View available forms".
① Click "View available forms."
② Check the name of the request to be created.
③ Set the required information.
④ Click "Submit request."
⑤ Waiting for HR approval..., a message will appear.
Note: If you wish to cancel your request, click "Cancel request" at the bottom.
You can cancel the request even after it has been approved by the company admin, but you will not be able to cancel it once the certificate preparation has started and the status "In progress" is displayed.
No employment certificate by the municipality
If you search for a municipality that has not uploaded a form to the Myna portal API, the form will not be displayed. So you cannot create an employment certificate.
■Enter comment
If comments have been received from your HR or the vendor, a mark will appear to the left of the request name.
If you wish to enter a comment (even if it is not marked), or if you have received a comment and wish to reply to it, click on each request and enter it in the "Add comment" field at the bottom.
① Click on the request name for which you wish to enter comment.
② Enter comment.
③ Specify the destination for comments.
④ Click "Add comment."
If you have received a comment from your HR or the vendor, click "Mark read". The unread mark will be hidden from the request list.
■Delete Request
Canceled requests can be deleted if they are no longer needed, such as when the same request is created in duplicate.
① In the list, click on the request you wish to delete that is marked "Request canceled.
② Click "Delete."
③ It has been removed from the list.
How to download completed certificates
When the certificate is complete, you will receive an email notification of its release to you.
Once you receive the notification, you can download the PDF file from the screen.
① (After clicking on the "My requests" menu) Click on " Employment certificate requests ".
② If "Request status" shows "Mailed & published" or "Published", you can download the completed certificate PDF.
Click on the request name you wish to download.
③ Click "PDF."
The PDF was downloaded to your local download folder.
④ If "Require paper version: Yes" and "Direct to employee" is selected, the certificate will be mailed to the address listed under "Employee address to send to".
You will also receive a "Mailed" notice in your email.
Click here for the Japanese version of this manual.
「就労証明書や会社独自証明書の申請（マイ申請）従業員用」
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